If you used an email address to register and you get an error message when trying to log in that says “Invalid login or password” first double check that your email address is entered correctly.
- If you still get the error message, you can click the “Forgot your password?” link to send an email message to your email address.
- This message will have a link that you can click and enter a new password.
- This link is valid for 24-hours, so if the link says that it is expired, you can send a new one repeating the steps above.
- If you do not receive the email message with the link, it is possible that this was not the contact method you used to sign up. You may need to try another email address or a phone number.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article